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Privacy Policy

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Level Beast, LLC ("Level Beast," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, disclose, and protect information about you when you use our Website (www.levelbeast.com), Platform, dashboards, analytics tools, content, subscription services, and when you otherwise interact with us (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you must discontinue use immediately. We may update this Privacy Policy from time to time. Material changes will be communicated via email or posted notice on the Website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

1. Definitions

"Personal Data" or "Personal Information" means any information relating to an identified or identifiable individual, including name, email address, mailing address, phone number, account credentials, payment information, online identifiers (IP address, device ID, cookies), usage data, browsing behavior, and interaction history.

"Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, adaptation, retrieval, erasure, or destruction.

"Data Protection Laws" means all applicable laws governing Personal Data, including the GDPR, UK Data Protection Act 2018, CCPA/CPRA, Virginia CDPA, Colorado Privacy Act, and any other applicable federal, state, or international privacy laws.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Full name, email address, username and password, phone number, company name
  • Payment & Billing: Credit/debit card information (processed by third-party payment processors), billing address, payment history, subscription plan details
  • Communications: Correspondence via email, support tickets, or contact forms; feedback, testimonials, reviews, and survey responses
  • User-Generated Content: Testimonials, reviews, comments, or any content you upload or share through the Services

2.2 Information Collected Automatically

  • Device & Browser: IP address, browser type and version, operating system, device type, screen resolution, time zone, and language preferences
  • Usage Data: Pages visited, features accessed, time spent on pages, click-through rates, navigation paths, session duration, and search queries within the Platform
  • Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to recognize returning users, analyze usage patterns, deliver personalized content, and measure marketing effectiveness. See Section 11 for full details.

2.3 Information from Third-Party Sources

We may receive information about you from affiliates and partners, marketing and analytics vendors, social media platforms (if you connect your account), data brokers, and payment processors such as Stripe.

2.4 Information from Public Sources

We may collect information from public records and databases, social media profiles and posts, and news articles or public filings.

3. How We Use Your Information

3.1 To Provide and Improve Services

Create and manage your account, provide access to dashboards and analytics tools, process payments, deliver customer support, personalize your experience, improve functionality and performance, and develop new features and offerings.

3.2 To Communicate with You

Send account-related notifications, provide customer support, send newsletters and promotional materials (if you opt in), notify you of changes to the Services or this Privacy Policy, and conduct surveys or request feedback.

3.3 For Marketing & Analytics

Analyze usage patterns and user behavior, conduct market research, measure marketing campaign effectiveness, display targeted advertisements and personalized content, and build user profiles for analytics and marketing purposes.

3.4 For Security, Fraud Prevention & Legal Compliance

Detect, investigate, and prevent fraud or unauthorized access, monitor compliance with our Terms & Conditions, protect the security and integrity of the Services, comply with legal obligations, respond to subpoenas or law enforcement inquiries, and defend against legal claims.

3.5 For Business Transactions

Facilitate mergers, acquisitions, asset sales, or business transfers, and transfer user data to successor entities as part of business operations.

4. Legal Basis for Processing (GDPR & International Users)

If you are located in the EEA, United Kingdom, or other jurisdictions with similar data protection laws, we process your Personal Data only when we have a legal basis to do so: your explicit consent, contractual necessity to provide the Services, our legitimate interests (including improving Services, preventing fraud, and marketing), and legal compliance with applicable laws and regulations.

You may withdraw consent at any time by contacting us at [email protected] or using the opt-out mechanisms provided.

5. How We Share Your Information

๐Ÿ“Œ Important
We do not sell your Personal Data to third parties.

5.1 Service Providers & Vendors

We share Personal Data with third-party service providers who perform functions on our behalf, including payment processors (Stripe), hosting providers (AWS, Google Cloud), email service providers (Kajabi, Mailchimp), analytics providers (Google Analytics), and customer support tools. These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Business Transfers

If Level Beast is involved in a merger, acquisition, asset sale, or other corporate transaction, your Personal Data may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Website before your data is transferred.

5.3 Legal Compliance & Protection

We may disclose your Personal Data when required by law, to comply with court orders or regulatory requests, respond to law enforcement inquiries, enforce our Terms & Conditions, or protect the rights, property, or safety of Level Beast, our users, or the public.

5.4 With Your Consent

We may share your Personal Data with third parties when you explicitly consent, such as when sharing testimonials or participating in third-party integrations.

5.5 Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. Such data is not subject to this Privacy Policy.

6. Data Security & Protection

6.1 Security Measures

We implement administrative, technical, and physical safeguards to protect your Personal Data, including TLS encryption for payment transactions, secure servers protected by firewalls and access controls, access restrictions on a need-to-know basis, regular security audits and vulnerability testing, and employee training on data protection best practices.

6.2 Limitations of Security

โš  Security Limitation
No method of data transmission or storage is 100% secure. We cannot guarantee absolute security of your Personal Data. Internet transmissions are never completely secure, and security breaches may occur despite our safeguards. If you become aware of any security breach or unauthorized access to your account, notify us immediately at [email protected].

6.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials, using strong unique passwords, logging out of your account on shared devices, and notifying us immediately of any unauthorized use of your account.

7. Data Retention

We retain your Personal Data only for as long as necessary: account data for the duration of your subscription plus a reasonable reactivation period; payment data as required for tax and legal compliance (typically 7 years); communications as needed for customer support or legal defense; usage data for analytics (typically 2โ€“3 years); and marketing data until you opt out or request deletion.

Upon your request or account termination, we will delete or anonymize your Personal Data, subject to legal, regulatory, or contractual retention requirements, pending disputes or investigations, and backup or archival systems. Deleted data cannot be recovered.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access: Request a copy of the Personal Data we hold about you
  • Correction: Request correction of inaccurate or outdated data
  • Deletion (Right to be Forgotten): Request deletion of your Personal Data, subject to legal exceptions
  • Restriction of Processing: Request that we limit how we process your data in certain circumstances
  • Data Portability: Receive your Personal Data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or direct marketing
  • Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing
  • Automated Decision-Making: Not be subject to decisions based solely on automated processing that produce significant effects

To exercise any of these rights, contact us at:

๐Ÿ“ง Email: [email protected] โ€” Subject Line: "Privacy Rights Request"

This email is monitored for support requests and legal queries only. All other requests must be submitted at levelbeast.com/support.

Include your full name, email address associated with your account, the specific right you wish to exercise, and any supporting documentation. We will respond within 30 days (or as required by applicable law).

9. Children's Privacy

Level Beast does not knowingly collect Personal Data from children under the age of 13 (or 16 in the EEA/UK). The Services are not intended for use by children. If we discover we have collected data from a child without verifiable parental consent, we will delete the information promptly and terminate the associated account. If you believe we have collected information from a child, contact us immediately at [email protected] with the subject line "Child Privacy Concern."

10. California Privacy Rights (CCPA/CPRA)

10.1 Applicability

If you are a California resident, the CCPA as amended by the CPRA provides you with specific rights regarding your Personal Information.

10.2 Categories of Personal Information Collected

  • Identifiers: Name, email, IP address, account credentials
  • Financial information: Payment card details, billing address
  • Commercial information: Purchase history, subscription details
  • Internet/network activity: Browsing history, usage data, device information
  • Geolocation data: Approximate location based on IP address
  • Inferences: Preferences, behavior patterns, user profiles

10.3 Sale of Personal Information

๐Ÿ“Œ CCPA โ€” Sale of Data
We do NOT sell your Personal Information as defined by the CCPA. We do not exchange Personal Information for monetary consideration.

10.4 Sharing for Targeted Advertising

We may share certain information (such as cookies and usage data) with advertising networks for targeted advertising purposes. Under the CCPA, this may be considered a "share" for cross-context behavioral advertising. You have the right to opt out of such sharing by contacting us at [email protected].

10.5 Your California Privacy Rights

California residents have the right to know what Personal Information we have collected, delete their Personal Information (subject to legal exceptions), correct inaccurate Personal Information, opt out of the sale or sharing of Personal Information, limit use of sensitive Personal Information, and receive non-discriminatory treatment for exercising CCPA rights.

To exercise your CCPA rights, contact us at [email protected] with subject line "CCPA Request." We will respond within 45 days and will not charge a fee for up to two requests per year.

11. Cookies & Tracking Technologies

11.1 Types of Cookies We Use

  • Essential Cookies: Required for the Services to function. Enable core features like account login, security, and navigation. Cannot be disabled without impairing functionality.
  • Analytics Cookies: Collect data on how you use the Services (e.g., Google Analytics). Help us understand user behavior and improve performance.
  • Marketing/Advertising Cookies: Deliver targeted ads based on your interests. May be set by third-party advertising networks (e.g., Facebook Pixel, Google Ads).
  • Preference Cookies: Remember your settings, language preferences, and customization choices.

11.2 Managing Cookies

You can control and manage cookies through your browser settings โ€” blocking all cookies, blocking third-party cookies only, deleting cookies after each session, or receiving notifications when cookies are set. Note that disabling cookies may limit your ability to use certain features of the Services.

12. International Data Transfers

Level Beast is based in the United States. If you access the Services from outside the U.S., your Personal Data may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. When we transfer Personal Data internationally, we implement appropriate safeguards including Standard Contractual Clauses (SCCs), Data Processing Agreements, and adequacy decisions recognized by applicable data protection authorities. By using the Services, you consent to the transfer of your Personal Data to the United States and other jurisdictions.

13. Do Not Track Signals

We do not currently respond to "Do Not Track" (DNT) signals because there is no industry standard for how to interpret or comply with such requests. You can control tracking through cookie settings and opt-out tools as described in Section 11.

14. Third-Party Links & Services

The Services may contain links to third-party websites or applications not operated or controlled by Level Beast. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services you access.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, new features, or legal requirements. Material changes will be communicated via email notification to your registered email address and prominent notice on the Website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

16. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflicts of law principles. Any dispute arising out of or relating to this Privacy Policy shall be resolved through binding arbitration in accordance with the arbitration provisions set forth in our Terms & Conditions. Arbitration must be conducted on an individual basis โ€” no class actions.

17. Contact Information

๐Ÿ“ง Email: [email protected] โ€” Subject Line: "Privacy Inquiry"

This email is monitored for support requests and legal queries only. All other requests must be submitted at levelbeast.com/support.

๐Ÿ“ฌ Mailing Address:

Level Beast, LLC
Attn: Privacy Officer
9436 W. Lake Mead Blvd
Suite 5 PMB 1212
Las Vegas, NV 89134
United States

Response Time: We will respond to your inquiry within 30 days (or as required by applicable law).

By clicking "I Agree," creating an account, or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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